Privacy Policy

Last Updated: August 15, 2026

At mafsin, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or place an order through our online store, how we use that information, how it may be shared, and the choices available to you.
This policy applies to information collected through the mafsin website and in connection with purchases, customer support, returns, and other interactions with our store.

Information We Collect

When you place an order or contact us, we may collect information needed to provide our services, including:

Your name
Billing and shipping address
Email address
Phone number, when provided
Order details and purchase history
Shipping and tracking information
Information you provide when contacting customer support
Information and photographs provided when reporting damaged, defective, or incorrect Wall Art
Information required to process returns or refunds

We may also automatically receive certain technical information when you visit our website, such as browser type, device information, IP address, pages viewed, and general website activity.

How We Use Your Information

We may use the information we collect to:

Process and fulfill Wall Art orders
Arrange delivery through our shipping carrier
Provide order and shipping updates
Process returns and refunds
Respond to customer questions and support requests
Review reports concerning damaged, defective, or incorrect products
Maintain and improve our website and services
Prevent fraudulent or unauthorized transactions
Comply with applicable legal and regulatory requirements
Maintain records necessary for business and accounting purposes

We use personal information only for legitimate business purposes related to operating and providing our services.

Payment Information

Payments for orders are processed through Stripe.
When you make a payment, your payment information is processed through Stripe’s payment infrastructure. mafsin does not request that customers send complete payment card details through email or chat.
For information about how Stripe handles payment-related information, customers should review Stripe’s applicable privacy information.

Shipping Information

When you place an order, we may need to provide relevant shipping information to USPS so that your Wall Art order can be delivered to the address you provided.
This may include information such as your name, shipping address, and information necessary to identify and track the shipment.

Customer Support Information

If you contact us by email or chat, we may retain the information you provide so that we can respond to your request and maintain a record of the customer service interaction.
If you report damaged, defective, or incorrect Wall Art, you may be asked to provide photographs and other information about the issue. We use this information to review the reported problem and determine the appropriate resolution under our Returns & Refund Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember certain preferences, understand website activity, and improve the user experience.
Some cookies may be necessary for the website to function properly, while others may be used for analytics or other website-related purposes.
You can manage certain cookie settings through your browser. Disabling some cookies may affect certain website functions.

How We Share Information

We may share personal information with service providers and third parties when necessary to operate our store and provide services to you.
Depending on the circumstances, these may include:

Stripe, for payment processing
USPS, for shipping and delivery
Website hosting, security, technical, and service providers that help us operate our website
Professional or legal service providers when reasonably necessary
Government authorities or other parties when required by applicable law

We do not share personal information with third parties for purposes unrelated to operating our store unless permitted or required by applicable law.

Data Security

We take reasonable measures to protect the personal information we handle against unauthorized access, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted online.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, process returns or refunds, prevent fraud, and comply with applicable legal or accounting requirements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain personal information.
If you would like to make a privacy-related request, contact us using the information below. We may need to verify the request before taking action to help protect customer information.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can review the situation and take appropriate action.

Third-Party Services

Our website may use third-party services to support payment processing, shipping, website functionality, security, analytics, or other business operations.
These third parties may process information according to their own privacy policies and applicable terms. We encourage customers to review the privacy information of third-party services when appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, legal requirements, or business operations.
When changes are made, the updated policy will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: support@mafsin.shop
Chat Support: 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-7)
Address: 260 S Ave 19, Lincoln Heights, California 90031, United States